FREE SHIPPING (U.S. 48) ON ALL ORDERS ≥ $50


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Buyer's Guide
Can I pay my online order with a check?
 
During the checkout process you may choose any of our current payment options and continue to place your order.  We accept Visa, Master Card, Discover and American Express. 

Can I place my order over the phone?
 
No. We do not take phone orders. Please order online.
How can I put more than one thing in my cart?
  You must use a browser with cookies enabled for this site.
Why do items keep disappearing from my basket?
  Cookies need to be enabled in order for the shopping cart to work.
How do I buy/redeem a gift certificate?
  We do not sell gift certificates.
How do I find my product?
  To find the product(s) you're looking for, you may (1) use the navigation menus on the top, left & bottom of our website. (2) type a keyword into the SEARCH box. If you have any trouble locating a product, feel free to contact customer service for assistance.
What are my payment choices?
 
We accept Visa, Master Card, Discover and American Express.  We do not accept checks.
Your card will only be charged after shipment has been made. 

How do I navigate the site?
  To navigate this website, simply click on a category you might be interested in. Categories are located on the top, left & bottom of our website. QUICK TIP: Place your mouse cursor over anything you think could be a clickable link. You'll notice that anytime you scroll over something that is a link, your mouse cursor will become a "hand". Whereas scrolling over anything that is NOT a link will leave your cursor as an "arrow". You may also type a keyword into the SEARCH box to quickly find a specific product. If you have any trouble locating a product, feel free to contact customer service for assistance.
Shipping
  Shipping Options:
  • Free Standard Shipping U.S. 48 states on Orders ≥ $50
  • $8.00 Standard Shipping U.S. 48 states on Orders < $50
  • UPS Ground U.S. 48 states
  • UPS 2nd Day U.S. 48 states (this is not the same as UPS Next Day - please allow up to 1 business day order processing time - this option will still take a minimum of 3 business days)
  • USPS Priority - HI, AK, US territories, APO and FPO
  • USPS Priority Mail International - Canada (Customers are responsible for payment of Canadian taxes, Canada Customs duties and Customs fees)

Orders normally shipped within 24 business hours from our Oregon warehouse. Actual delivery of order will depend upon shipping option and destination.
For orders shipped by UPS, a shipping notification with tracking information will be emailed to you. You can also track your UPS order status at our site.

How do I use a coupon?
  We do not accept coupons.
What is the returns policy?
  Please click here for more information on returning an item.