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|Pricing and Billing|
|Do I have to pay sales tax?|
We charge sales tax for orders shipped to California, Hawaii, New Jersey, New York, and Washington.
Canadian customers are responsible for payment of Canadian taxes, Canada Customs duties and Customs fees.
|I have a question on my charges.|
|Click the "My Account / Order Status" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance.|
|I need a copy of my receipt/invoice.|
|Click the "My Account / Order Status" link at the top right hand side of our site to print invoices.|
|When will my credit appear on my account?|
|Credits usually take 7-10 business days from the time we receive your item(s).|
|When will my credit card be charged?|
|Your card will only be charged after shipment has been made.|