Digital Subscription FAQ
General
Do you have teaching videos?
The Dimensions Math® Video Lessons subscription covers Dimensions Math Grades 1-6. The subscription is an additional teaching resource and does not replace the core curriculum or physical books.
For video instruction for Dimensions Math Grades 7–8, as well as Primary Mathematics lessons, visit our Online Courses & Tutoring page.
Do you offer tutoring?
If you’re a parent seeking extra support with math, explore our Online Courses & Tutoring page of Recommended Providers.
Do you have eBooks?
Our Dimensions Math eBook platform was designed for the traditional classroom setting and eBooks must be purchased in bulk per classroom. Currently, our eBooks are unavailable for individual purchase for homeschool or charter school situations. We are looking into the possibility of making them available in the future.
Dimensions Math Video Subscription
What is needed to use Dimensions Math Video Lessons?
You will need Dimensions Math Textbooks, Workbooks, and Teacher's or Home Instructor's Guides for the corresponding grade level.
The videos are intended to supplement home or school instruction, and do not replace Home Instructor’s Guides or Teacher’s Guides, which offer complete answer keys, background notes, activities, and more. Since they can be used as student-facing videos, not all problems are worked to completion, which allows students the opportunity to think through problems independently.
Do I still need to have a Home Instructor's Guide or Teacher's Guide if I use the Dimensions Math video subscription?
Yes, you still need to have either the Home Instructor's Guide or Teacher's Guide. The video subscription is not a replacement for any of the Dimensions Math books, but rather an additional teaching resource. Not all problems are worked through to completion, including problems that are intended to be used for assessment. This allows and encourages students to work through problems on their own.
I subscribed through Vimeo previously. Are these videos the same?
Yes, the video content is all the same, just on a new platform. If you subscribed through Vimeo, you will still have access to your videos for the full 12-month rental period. When you’re ready for the next grade level, please subscribe on this new platform.
If you’re having trouble locating your Vimeo videos, please use the direct links below:
Can I extend my Dimensions Math Video Lessons access beyond 1 year?
At this time, the access period for our Dimensions Math Video Lessons subscriptions is 1 year from the date of purchase. Unfortunately, we do not offer access extensions or monthly access options. You'll need to repurchase the subscription for extended access.
I subscribed to the wrong grade level. Can I make an exchange?
All video sales are final.
Will you be releasing videos for Dimensions Math Grades 7-8?
We do not currently have plans to.
Singapore Math Live offers videos for Grades 7-8.
Singapore Math Hub
What is included in the Digital Hub subscription?
The Singapore Math Hub provides access to eBooks and additional teaching resources that support your curriculum.
How do I activate my subscription?
After purchasing a Singapore Math Hub subscription, you will receive an activation email with instructions for setting up your account. Follow the link in the email to create your login and access your digital resources.
I didn’t receive my activation email. What should I do?
First, check your spam or junk folder to see if the email was filtered there. If you still cannot find the activation email, please contact customer support so we can resend the activation instructions.
How do I reset my password?
Go to the login page and select Forgot Password. Enter the email address associated with your account and follow the instructions sent to your email to create a new password.
Can more than one user share the same account?
Singapore Math Hub subscriptions are intended for a single user. Each user should have their own account to access the platform and resources.
Can I access the Digital Hub on multiple devices?
Yes. You can access your Singapore Math Hub account from multiple devices such as a computer, tablet, or smartphone by logging in with your account credentials.
How long do subscriptions last?
Singapore Math Hub subscriptions last for one year from the date of activation.
