Shipping policy

Shipping: U.S. & Canada

We offer free ground shipping within the contiguous U.S. (lower 48 states) on online orders of $100 - $5,000. 

Other shipping options include:
  • $8.50 Standard Shipping: U.S. 48 states
  • UPS Ground: U.S. 48 states
  • UPS 2nd Day: U.S. 48 states (This is an estimated timeline only and does not include processing time, which may vary)
  • USPS Priority: HI, AK, US territories, APO, FPO, and DPO addresses
  • USPS Priority Mail International: Canada (Customers are responsible for payment of Canadian taxes, Canada Customs duties and Customs fees)

Shipping: International

Orders shipping to destinations outside of the U.S. and Canada are shipped through UPS. Rates are calculated at checkout.

You will receive an email confirmation when your order has been shipped. This email will also contain a tracking number to allow you to track the progress of your delivery with UPS.

Please note that after an order has been shipped we are unable to amend delivery details.

Please also note that we do not provide refunds for unclaimed, abandoned, or refused packages.

We are not responsible for import duties. We are not responsible for returns or other costs related to the adherence of local import laws.

In the unlikely event your goods arrive in a damaged condition, or there is a discrepancy in the contents of an order you have received, please contact our customer service team at customerservice@singaporemath.com within 48 hours of the delivery.


Shipping: Schools

Orders placed via Online
  • 48 states: Orders under $100 pay $15.00 for standard shipping. Orders that are $100 - $5000  receive free shipping.
  • Orders over $5000 will be charged a 5% shipping fee.
  • Alaska and Hawaii: Orders under $30 pay an $18 shipping fee. Orders that are $30 or more pay a shipping fee that's automatically calculated at checkout.
  • International: Calculated at checkout.

Orders placed via Purchase Order

Orders placed via Purchase Order are subject to a separate shipping and processing fee. Please email school@singaporemath.com for all shipping details.